Frequently Asked Questions

Indeed we do! When booking online select either the 60 or 90 minute ‘Couples Massage’. It will default to either The Deeper Fibres or the Equilibrium massage. You do not have to have these treatments, you’re more than welcome to choose your own treatments on the day. This selection means you’re booked in together at the same time.

If booking in Melbourne, please note that we only have one couples room so it is subject to availability.

Please let us know in the booking notes if you’re okay in separate rooms or would really like to be together. If you’d like the couples room we may need to change the time of your booking to accommodate.

The only set package we do is in Melbourne which is a bath house visit + a 60 or 90 minute treatment.

If you’re not sure what to book, we suggest booking for a length of time and we can talk you through the different options and you’re welcome to select your treatments on the day.

For example, you may want a 90 minute treatment. This could be a 60 minute Equilibrium treatment paired with The New Face (15 mins) and Can I Have a Foot Massage (15 mins). You can slice and dice your booking time with whatever treatments you’d like.

The maximum length body treatment we provide is two hours.

That’s okay! Similar to the above, if you let us know how long you’d like to book in for - 60, 75 or 90 minutes - we can talk you through all the different options when you arrive and you’re welcome to decide on the day. We just need to know if you’re pregnant or would like the facial so we can pair you with the right therapist.

We recommend selecting 'Couples Massage' when booking online. Let us know if you’re friends in the booking note and you can be in your own treatment rooms. As mentioned above, you’re more than welcome to let us know what treatment you’d like on the day.

You can still book online, however, our booking system will ask for credit card details to secure your booking, this is in case of 24-hour cancellation or no-show. However, there’s no charge to the card when booking online. You’re welcome to redeem your voucher at the time of your booking.

Please head to our website and select ‘VOUCHERS’ on the homepage to give you a selection of vouchers to choose from and follow the prompts to complete your purchase online.

If you’d like a voucher to be posted to someone, please buy a voucher HERE and select ‘Via Post’ at the time of checkout.

Byron: We have four treatment rooms so four people can be booked in at the same time depending on our availability.

Melbourne: We have five treatment rooms so five people can be booked in at the same time depending on our availability.

Byron: Just treatment rooms.

Melbourne: Yes, we have female, male and accessible shower facilities. Along with a bath house that has two showers.

Byron: We kindly ask you to park on the street (not in tenant parking).

Melbourne: There is 2 hour paid parking on Church St. Two and four hour parking Mon-Sat (& public hols) in the surrounding streets and free parking all day on a Sunday. ACE car park is all day paid parking located at 163 Cremorne Street, Cremorne.

Our bath house is communal and unisex.

We welcome six people into the bath house per session (four during COVID). If you’re lucky enough to book when nobody else has made a booking you’ll have private use of the bath house, otherwise you may be sharing with other guests. It’s a big space and we encourage you to share the facilities between yourselves so you’re rotating between our Saunas, Magnesium Hot Tub and Pail Shower.

If you’d like to book out the bath house exclusively, feel free to get in touch.

When booking online select our Cremorne location and choose either ‘Bath House + 60 minute treatment’ or ‘Bath House + 90 minute treatment’. You can book Like the Finns Do or The Way of Light (this is all of our facilities + exclusive use of the Infrared Sauna) + a treatment. It will default to The Vessel treatment but you’re welcome to change your treatment once you’re here.

If you’re wanting to book this for two people, you’ll have to make two separate bookings. Pop a note in our bookings note if it will be a couples massage.

We’ve definitely been inspired by our Japanese friends, but we keep swimwear on in our bath house.

We’ll supply a robe, slides and towel. If you’d like an extra towel, we kindly ask that you bring your own, otherwise it’s just $2.

If you still need help then please contact us at either space. Byron Bay Or Melbourne